Designing and implementing a tourism quality assurance system in 21 destinations
Capabilitiess: Quality assurance system, Competitiveness, Training
Location: Spain (21 destinations)
The Sistema Integral de Calidad Turística Española en Destinos (SICTED) takes into account the importance of the quality of a tourist destination. Therefore, it sets out a new objective to reach a homogeneus quality level at a specific tourist destination.